If the hosting service purchased is not provided within the specified timeframe.
If the hosting service does not meet the quality standards as advertised.
Refund Requests:
All refund requests must be submitted within 30 days of the original purchase date.
Requests made after the 30-day period will not be considered for a refund.
To request a refund, please contact our customer support team with your order details and the reason for the refund.
Exclusions:
If the hosting service has already been provided and utilized by the customer.
If the customer violates our terms of service.
If the customer fails to provide necessary cooperation or information required for the provision of the hosting service.
Refund Process:
Once a refund request is received and approved, the refund will be issued to the original payment method within 7-10 business days.
Refunds will be issued in the same currency and amount as the original purchase.
Contact Us:
If you have any questions or concerns regarding our refund policy, please feel free to contact us at info@veroncloud.com.
Please note that this refund policy applies solely to our hosting service. For other services provided by VeronCloud, please refer to their respective refund policies.
Modification of Refund Policy:
VeronCloud reserves the right to modify or amend this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the responsibility of the customer to review this policy periodically for updates.
